投诉信电脑坏了英语作文

英文回答：

Dear [Recipient Name],。

I am writing to express my extreme disappointment and dissatisfaction with the [Computer Model] I purchased from your company on [Date]. Despite being advertised as a high-performance device, the computer has consistently malfunctioned and failed to meet my expectations.

Upon initial setup, the computer exhibited severe performance issues. It took an excessive amount of time to boot up and load programs, and its processing speed was sluggish and unreliable. I contacted your customer support department on multiple occasions, but their troubleshooting efforts failed to resolve the problem.

Subsequently, the computer encountered numerous hardware failures. Within a few weeks of purchase, the hard

drive crashed, resulting in the loss of all my important files. The replacement hard drive provided by your company also malfunctioned within a short period. Additionally, the graphics card exhibited intermittent issues, causing visual artifacts and system instability.

I have made several attempts to resolve these issues with your company. However, I have been met with unsatisfactory responses and a lack of urgency in addressing my concerns. The customer support

representatives have been dismissive and unhelpful, and I have been repeatedly advised to return the computer for repairs, despite the fact that multiple repairs have already failed to rectify the persistent problems.

As a long-standing customer of your company, I am deeply disillusioned by the substandard quality of this product and the indifferent customer service I have received. I have lost faith in your company's ability to provide reliable and functional devices.

Given the persistent and unresolved issues with the

computer, I am demanding a full refund or a replacement device that meets the advertised specifications. I am also requesting compensation for the lost data and the inconvenience and distress I have experienced as a result of this defective product.

I trust that you will take my complaint seriously and take immediate action to resolve this matter satisfactorily. I look forward to hearing from you within the next 5 business days.

Sincerely,。

[Your Name]

中文回答：

[收件人姓名]先生/女士：

您好，我写信表达我对[日期]从贵公司购买的[电脑型号]的极度失望和不满。尽管这款电脑被宣传为一款高性能设备，但它却一直故障不断，未能达到我的期望。

在最初设置时，电脑就遇到了严重的性能问题。它花费了过多的时间来启动和加载程序，而且它的处理速度很慢且不可靠。我多次联系你们的客户支持部门，但他们的故障排除工作未能解决问题。

随后，电脑遇到了许多硬件故障。购买后几周内，硬盘就崩溃了，导致我所有重要文件都丢失。贵公司提供的更换硬盘也在短时间内出现故障。此外，显卡出现了间歇性问题，导致视觉伪像和系统不稳定。

我已多次尝试与贵公司解决这些问题。然而，我得到的回应令人不满意，在解决我的问题时缺乏紧迫感。客户支持人员表现得很冷漠且无济于事，他们反复建议我将电脑送去维修，尽管多次维修已经无法解决持续存在的问题。

作为贵公司的长期客户，我对这款产品的低劣品质和收到的冷漠客户服务深感失望。我已不再相信贵公司有能力提供可靠且功能齐全的设备。

鉴于电脑持续存在且未解决的问题，我要求全额退款或更换符合广告规格的设备。我还要求赔偿因这款有缺陷产品造成的丢失数据以及由此带来的不便和困扰。

我希望你们能认真对待我的投诉并立即采取行动令人满意地解决此问题。我期待在未来5个工作日内收到你们的回音。

此致，。

[你的姓名]